Receptionist / Administrator
Last Updated: Wednesday, 07 February 2024Key Information
Full Time/Part Time: Part Time, flexible working (16 - 30 hours p/w)
Salary: £10.93 p/h (pay award/restructure pending)
Closing Date: 20th February 2024
Apply Now: Receptionist / Administrator(NHS Jobs Website)
About the Role
The main duties include but are not restricted to;
Duties include but are not limited to:
- To provide general reception cover on a rota system, when required, with other members of the surgery team including both telephone and face to face reception duties
- Answering queries from patients and signposting to the relevant healthcare provider
- To act as keyholder with responsibility for opening up/locking up of practice premises and maintaining security in accordance with practice protocols, as and when required
- To provide administration support to the reception team for all aspects of EMIS Web Workflow manager including but not limited to: Tasks, Lab Reports, Document Management, Referral Management and Test Requests
- Use Accurx to send reminder texts and information to patients
- To monitor and action Generic practice emails
- To assist Clinical & Administration Staff in any other duties as and when required
- To liaise with local IT support department & EMIS to resolve hardware and software issues when required
- Ensure total familiarity with the appointment system including regular and incidental variations
- Monitor effectiveness of the appointment system and report any problems or variations to the Practice Manager.
- To undertake relevant training as required for the post
The post is advertised as part-time, working between 16 to 30 hours per week Monday to Friday.
Interviews will take place week commencing 26th February.
Please visit the NHS Jobs website for further information on the role description and to apply.